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Sniplet disapears when leaving the annotations editor
#1
Hi Mike,

I am facing a slight problem with the snipping tool. (cut/copy paste).
Sometimes if I leave the annotations editor the pasted snippet disapears.  I could not really reproduce it... At the next try it works. The error occurs when I leave the editor. And at the place where the snippet should be there is only  an empty rectangle. The error occurs on my Samsung note pro 

One other question : was it on some point possible to change the size of an pasted snippet? I thought so, but maybe I am wrong...

Thanks!
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
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#2
I can certainly take a look at that to see if I can reproduce that problem. Do I just need to paste snippets, then exit the editor over and over until I see the problem? Do you have "Enable editing of embedded PDF annotations" turned on in the annotation settings? I have tried this with a PDF that loads quickly, and I've never encountered a problem even after pasting snippets 5+ times in a row. Can you send me a PDF that exhibits the problem you are seeing?

There was a bug at one point that made it seem like you could change the size of a pasted snippet, but you really couldn't. That is not something I currently support. 

Mike
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#3
Thanks Mike for looking into this. Yes the "enable editing...." is turned on. I tried it on my Huawei tablet with the same result. I will send you a pdf and a csv file. This is how I imported the files and the instructions what I did.
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
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#4
Can you verify you are running version 3.1.9? I just want to be sure, as bugs were fixed related to using the snipping tool in recent updates. If you are using an older version, that would explain why you are seeing that behavior.

Thanks,
Mike
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#5
With version 3.1.9, I pasted a snippet five times in a row on the first page as demonstrated in your video with the "Allow editing of embedded PDF annotations" enabled, and I still don't see any problems with the annotations not showing up. I'm using the internal storage of the tablet. Are you using a removable SD card or the internal storage on your device?

Thanks,
Mike
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#6
Yes I am running 3.1.9 on both devices. The files are on the SD card. My Samsung is rooted and the SD card location is embedded as internal storage. And normally the snippets are working. On my Huawei I put the files into <path to removable sd card>/Android/data/com.zubersoft.mobilesheetspro/files>
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
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#7
I'll run some more tests while using an SD card. What is the storage location on the Samsung? If it's not in the /Android/data/com.zubersoft.mobilesheetspro/files directory, the write speed is going to be considerably slower, so I just want to account for that in my testing. 

Thanks,
Mike
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#8
Thanks Mike, the path on my rooted samsung is
root/mnt/media_rw/31B7-****/Noten
There are the folders with my sheet music.
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
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#9
I've implemented some fixes so it would be great if you can test this again with the next update to see if it's all resolved on your end.

Thanks,
Mike
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#10
Thanks Mike, looking forward to test it.
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
Reply
#11
Hi Mike,
with the 3.2.0 update the problem seems to be solved. Even a few earlier snippets came up that where not shown after leaving the annotations editor and i forgot about it....  Smile
Thanks for looking into it.
Samsung Note Pro 12.2 LineageOS 14.1
Huawei Media Pad M3 lite
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#12
I'm glad to hear that! Thanks for letting me know.

Mike
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