[Annette_B]

Hi there,
I purchased and installed mobile sheets on my fire hd 8 about a week ago and have been enjoying it, especially the audio playback. Yesterday, I noticed that all of the files I'm playing back have a very annoying crackling noise throughout the track duration. If I play the same files back in any other app, there's no noise. I'm not sure now if I've had this issue from the get go or if it just started.
Anyone else experience this?

[Zubersoft]

Try tapping the settings icon at the top right corner of the audio player and uncheck "Use advanced audio player". That switches to using the default audio engine that Google provides.

Mike

[Annette_B]

Try tapping the settings icon at the top right corner of the audio player and uncheck "Use advanced audio player". That switches to using the default audio engine that Google provides.

Mike

That worked! Thank you!!

[sasurb]

Try tapping the settings icon at the top right corner of the audio player and uncheck "Use advanced audio player". That switches to using the default audio engine that Google provides.

Mike

That worked! Thank you!!

I‘ve got the same issue with my iPad, but it’s not possible to uncheck the Advanced audio player.

Greetings
Sascha

[Zubersoft]

If you go to Settings->About, can you verify you are running version 3.9.17 Sascha? That was an issue in earlier versions of the app, so I just want to check that first.

Mike

[sasurb]

If you go to Settings->About, can you verify you are running version 3.9.17 Sascha? That was an issue in earlier versions of the app, so I just want to check that first.

Mike

It was'nt updatet. 
No Problem after the update.

Thanks for quick response.

Sascha

[Zubersoft]

Glad to hear that - I'm always happy to help.

Mike