[madoues]

Have been using Mobilesheets since almost the beginning about 10 years ago.
Not much more to say. It's on windows 10.

I have not used the program the last couple of weeks, now nothing; it doesn't load.
Rebooted, no difference.

Any help will be appreciated.
Dan

[Zubersoft]

Please try backing up the data under C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState, uninstall MobileSheets, reinstall it through the Microsoft Store, put the LocalState folder back and then try loading the app. I want to know if this fixes the issue.

Mike

[madoues]

Microsoft website wants me to pay again.

???

[madoues]

Hold on, maybe not. Trying another way...

Ok, got in ok! 
Uninstalled and reinstalled and now everything looks ok.

Now what caused that?
It's a good thing I checked today, my gig is tomorrow, so I will be OK.

Thanks Mike,

Dan

[Zubersoft]

It sounds like you may have been logged out of the Microsoft Store, or logged in with the wrong account. That or the Microsoft Store had some invalid cached information that was fixed when you reinstalled. I'm glad that the reinstall fixed everything for you.

Mike