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Critical bug: "Error in backup file. Trying to skip bad data…"
#1
I'm seeing a new error while restoring a backup file. Here are my observations:
  • Restoring a backup file on iPad via OneDrive - after the file is downloaded, while the data is being unpacked - "Error in backup file. Trying to skip bad data…" eventually hangs (at ~9%), then won't cancel out
  • Happens on iOS app 3.9.4; fine on 3.9.3 (another iPad I have). File reads fine on Android app 3.9.4 as well.
  • Problem exists whether backup file was created (in my case, using MS for Windows) by 3.9.4 OR an earlier version - since the backup files worked earlier or with a different iOS version (on a different iPad) or with Android, this suggests that the problem is on the Restore end in the iOS 3.9.4 version.

I depend on the backup/restore function to synchronize content between multiple devices, so this function is critical to me.

I appreciate your attention to this matter. Thanks Mike!
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#2
Please update to version 3.9.5 of the iOS version. I implemented a fix for this problem and released it yesterday. Sorry for any time you wasted due to this.

Mike
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#3
Got it. Works! (Apologies for neglecting to check for an update first Smile  - I thought I had the latest)
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