[Audrey]

Hello, 
I come to you because I need emergency help because I have a show tomorrow.
when I plug my pedal into my iPad 13, it does not turn the pages of my scores. It’s used more like a mouse.
When I press the pedal, in the MobileSheets app, it gives me a blue frame all around the screen, but when I go to the tablet menu, it moves the cursor up and down or right on the left as (I have pictures, but I don’t know how insert ther in my message   I don’t have url)
Somebody knows why?

Thank you For your help

[Zubersoft]

I will need to know what type of pedal you are using. Please provide information about the pedal and I will do my best to help.

Mike

[Audrey]

Hi and thank you for your so Quickly and answer 

It’s the strich bt-fp2

[Zubersoft]

That pedal should definitely work, so there are a few things to check:

1) I'm assuming you have already paired the pedal in the bluetooth settings on the tablet, but this is necessary
2) You need to go to the tablet settings->Accessibility->Keyboards and switch "Full Keyboard Access" off, as this is known to cause problems

Let me know if the setting mentioned above was turned on or not.

Mike

[Zubersoft]

You will also need to go through these instructions to ensure the pedal is configured properly:

1) Load MobileSheets, tap the three dots at the top right and then Settings.
2) Tap Touch & Pedal Settings and then Pedal Actions
3) Tap the "Keys" field for Pedal 1.
4) Tap the "Clear" button on the dialog.
5) Press a pedal switch. If a key shows up, the pedal is communicating properly with your device.
6) If a key shows up, tap OK, then select the action you want that pedal to trigger from the dropdown below the keys field. Repeat these steps for pedal 2.

Mike

[Audrey]

I found for the pictures.
then like that!

[mdavej]

Looks like this pedal also has several modes, all of which send different keys. Make sure the mode you choose aligns with the keys you set up in MS.

[Audrey]

Yeeeeeeeees

You’re definitely my heroooooes

Thank youuuuuu      

Oh it’s so good…
Thanks for your skills