• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
CompanionPro Crashes on Startup After Installation on Win7 x64,
#1
Bug 
Hi Mike,
I downloaded the MobileSheets Pro Companion app. It got through the entire install.
When it starts, I get the error show in the attached screenshot.

Here are the details:


Problem signature:



  Problem Event Name: CLR20r3

  Problem Signature 01: mobilesheetscompanion.exe

  Problem Signature 02: 2.0.0.3

  Problem Signature 03: 55329c80

  Problem Signature 04: MobileSheetsCompanion

  Problem Signature 05: 2.0.0.3

  Problem Signature 06: 55329c80

  Problem Signature 07: 126

  Problem Signature 08: 0

  Problem Signature 09: System.IO.FileLoadException

  OS Version: 6.1.7600.2.0.0.256.48

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409



If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt


Attached Files Thumbnail(s)
   
Reply
#2
I am running XP SP3. Mobile Sheets Companion 1.5.6 runs fine but Mobile Sheets Pro Companion crashes on launch. I have installed it numerous times and re-installed .NET 4. Screenshots attached.

I really need to get this running as I changed over to the Pro version on my tablet and now can't load or organize the songs on it like I used to.


Attached Files Thumbnail(s)
       
Reply
#3
It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.

Mike
Reply
#4
(04-22-2015, 05:39 PM)Zuberman Wrote: It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.

Mike

Thank you in advance, because i am running the same environment as Doug Forbes with same results...
Reply
#5
(04-22-2015, 05:39 PM)Zuberman Wrote: It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.

Mike

Mike, I am running Windows 7 x64. What do you think is causing the System.IO.FileLoadException?
I've tried running the app in couple of different Compatibility Modes, but no luck.
-Tim
Reply
#6
I released version 2.0.3 of the companion last night. Please download it and let me know if you are still encountering problems.

Thanks,
Mike
Reply
#7
(04-23-2015, 02:26 AM)Zuberman Wrote: I released version 2.0.3 of the companion last night. Please download it and let me know if you are still encountering problems.

Thanks,
Mike

You're awesome Mike! The latest download of Companion Pro is working!
Reply




Users browsing this thread:
1 Guest(s)


  Theme © 2014 iAndrew  
Powered By MyBB, © 2002-2024 MyBB Group.