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05-01-2017, 04:20 AM
(This post was last modified: 05-01-2017, 04:22 AM by dizie.)
Hi all!
I purchased my MSP from Amazon App Store and new versions are released (currently, 1.8.0), but I am unable to update my installed version (1.7.6) from the Amazon App Store. Only an "open" button is available, and no way to update the app.
Any help with this?
Thanks in advance.
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Have you checked within the app (Settings>About) if it is the latest version anyway? (might you have had automatic updating turned on)?
Just a thought.
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05-01-2017, 09:29 AM
(This post was last modified: 05-01-2017, 10:54 AM by Zubersoft.)
Hi, dizie!
You're not the first to have this problem.
Send Mike an email at mike@zubersoft.com so he can switch you over to Google Play.
Then you can ditch Amazon.
I never looked back...
I could be wrong, it happened once before.
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05-01-2017, 10:56 AM
(This post was last modified: 05-01-2017, 10:57 AM by Zubersoft.)
Contact me at mike@zubersoft.com and I'll help switch you over to Google Play. Amazon doesn't seem to have an answer for why some users can't update the app, so I've just been switching those users over to Google Play.
