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Songs vanished
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09-23-2017, 07:29 AM
Hi all
I have just gone to my MS app and there is nothing there I had about 50 songs in there. Is this a normal occurrence? I was just about to do a back up. I take it there is no way to get them back. Thanks Phil. 
09-23-2017, 11:48 AM
It is, most certainly, NOT a normal thing to happen. Hopefully, Mike will get you back on track.
Graeme
1: Samsung 12.2" SM-P900: Android 5.0.2 2: eSTAR GRAND HD Quad-Core 4G 10.2": Android 5.1 Some of my music here - https://www.soundclick.com/graemejaye
09-23-2017, 02:58 PM
Hello Phil,
It sounds like either your database failed to load or something happened to it such as corruption. The first thing you should try is going to Settings->Backup and Restore->Restore Automatic Database Backup. Look for the most recent backup file (it should probably also be the largest). If restoring that doesn't work, let me know. Hopefully you've made a library backup somewhat recently if it comes to that. Mike |
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