[Skip]

It could be 'outside' interference, such as a generator or other local EM source and not internal to the devices. Maybe use them in another town or power source?
 Wrap them in tinfoil?

[mikerice123]

It could be 'outside' interference, such as a generator or other local EM source and not internal to the devices. Maybe use them in another town or power source?
 Wrap them in tinfoil?

We have tested these both at home and away from our home in different locations including a different city, as well as when they were plugged in and when they were running on battery, all with the same result.

[tadawson]

On or off the network?

(Thinking about upgrade checks/etc. coming in from or connecting to outside). 

Specifically, have you tested in airplane mode?

[mikerice123]

I believe in every case our Chromebooks were on the WiFi network in the facility we were in.  I haven't tried it in airplane mode.  Chromebooks don't have that feature, but I can disable WiFi and bluetooth and test that (there is no cellular radio in our Chromebooks).

[mikerice123]

I tried your suggestion and turned off WiFi and Bluetooth and left my Chromebook on during one of the windows.  Unfortunately the Chromebook returned to the library screen during the window.

[Skip]

Does it happen with just one device on and the other unpowered?

[Zubersoft]

I have not found a way to prevent the application restart when the configuration change happens. So unless someone knows an engineer from Google that can provide information on this, I'm not sure what I can do about it... It seems like a major flaw of Chromebook devices.

Mike

[tbclark3]

I am also experiencing the issue of unexpectedly returning to the library screen on my Acer Chromebook Spin 713.  It occurs so rarely that it is difficult to establish a pattern. However, it has occurred twice now while I was in a performance with disastrous consequences.  It does not occur at a predictable time, and definitely occurs outside of the time intervals proposed by a previous poster (although an exhaustive exclusion would require a comparison in both universal time and local time). It occurs whether or not the device is on a network. It occurs whether or not the Linux subsystem is running. My perception is that this problem began for me about the time MobileSheets introduced facial gestures.  I am an organist, and the facial gestures page turns are game changing (neither hands nor feet are available for page turns), so I almost never play without them being active. That said, I occasionally do, and have not had the crash occur at a time I was not using gestures.  I may have one more clue:  I have only one gesture configured--mouth open to turn page, and the crash has not happened during an actual page turn. Twice recently, however, it has been my perception that an unrecognized facial gesture may have caused the problem--for example, pursing my lips. 

I am aware of the "always load last viewed page" option. However, it does not return to the same place in a set--making it essentially useless for use in a concert where a set is almost always in use.  This problem seems to be widespread, and the consequences are significant.  Would it be possible for MobileSheets to mark its place (on permanent storage) every time a page is turned, including whether in a setlist, and to put an emergency button on the library screen called something like "Restore page" that would return to the same page in the same set that was active the last time a page was turned?

[Lawrie]

I have not found a way to prevent the application restart when the configuration change happens. So unless someone knows an engineer from Google that can provide information on this, I'm not sure what I can do about it... It seems like a major flaw of Chromebook devices.

Mike

Hi Mike,
just a reminder: this is not limited to Chromebooks.  As I've previously mentioned, I'm also seeing this behaviour (though rarely) on my Onyx Boox Tab X (using the Fastspring e-ink edition of MS).

My tablet is almost never connected to the internet*, and certainly not during performances and rehearsals - I.E. not when I'm actually using MS.  It is only connected at the odd random time when I think to check for updates to MS.

With that in mind, I remember a while back there was some discussion about licence check issues being a problem for some users.  As my tablet almost never gets a chance to verify the licence it made me wonder: could licence checks that can't be performed, or that appear to fail, somehow be connected to the jump back to the library screen?  I haven't seen a pop-up for a failed licence check since not long after I bought MS, and it was around then that I recall this issue coming up (late'23 or early '24 perhaps???).

* I don't use cloud storage.