[brndagnall@gmail.com]

I am a new user and am impressed.   But I can't  understand how to add a text box to the Annotation layer.

The text tool is there with all the formatting options, but when I touch on the main screen to add the box nothing happens.   I thought if I draw a box the Android keyboard would appear but no box, no keyboard.

Am I being especially dim?    Help please.

Brian

[Zubersoft]

Hello Brian,

When something like that occurs, there are two main things to look for:

1) See if stylus mode is enabled. If stylus mode is enabled and you are tapping to insert a text annotation, nothing will happen. To disable stylus mode, tap the three dots at the top right corner of the annotations editor, tap "Settings" and then uncheck "Stylus Mode". Then you should be able to create the text annotations as you would expect

2) If the problem is that the virtual keyboard is not being displayed, that can be caused by having a bluetooth pedal connected, which acts as a hardware keyboard. See this thread https://zubersoft.com/mobilesheets/forum...hp?tid=487 and this thread https://zubersoft.com/mobilesheets/forum...p?tid=3399 if that is the issue

Let me know if neither of those are the problem. 

Mike

[brndagnall@gmail.com]

Hello Brian,

When something like that occurs, there are two main things to look for:

1) See if stylus mode is enabled. If stylus mode is enabled and you are tapping to insert a text annotation, nothing will happen. To disable stylus mode, tap the three dots at the top right corner of the annotations editor, tap "Settings" and then uncheck "Stylus Mode". Then you should be able to create the text annotations as you would expect

2) If the problem is that the virtual keyboard is not being displayed, that can be caused by having a bluetooth pedal connected, which acts as a hardware keyboard. See this thread https://zubersoft.com/mobilesheets/forum...hp?tid=487 and this thread https://zubersoft.com/mobilesheets/forum...p?tid=3399 if that is the issue

Let me know if neither of those are the problem. 

Mike

That's great Mike

Turning off the stylus mode was the answer.  Now I can draw a box and the keyboard opens automatically.

Thanks for getting me right so speedily.

Cheers

Brian