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Problem installing Companion
mjhouchen Offline
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#1
10-07-2013, 09:47 AM
In attempting to install Companion on my Win 7 laptop (64 bit), I get a message that another installation is in progress and to wait until it completes. Can find nothing indicating another install in progress. Checked registry, program files, currently running tasks. Also rebooted.
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Zubersoft Offline
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#2
10-07-2013, 03:29 PM (This post was last modified: 10-07-2013, 03:29 PM by Zubersoft.)
That is truly bizarre. Did the .NET 4 installation complete successfully for you? Does this article help at all: http://sherylcanter.com/wordpress/2008/1...t-its-not/
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mjhouchen Offline
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#3
10-09-2013, 05:37 AM
(10-07-2013, 03:29 PM)Zuberman Wrote: That is truly bizarre. Did the .NET 4 installation complete successfully for you? Does this article help at all: http://sherylcanter.com/wordpress/2008/1...t-its-not/

Thanks for your quick response. I did some research and it turns out there's a problem within the Windows Installer Service. The solution is described in:
"http://sherylcanter.com/wordpress/2008/12/another-installation-already-in-progress-but-its-not/".

I have installed the companion on my desktop and Samsung Note and it does exactly what I wanted. Great product! Thanks again.
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