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11-07-2013, 10:57 AM
(This post was last modified: 11-07-2013, 11:00 AM by jeffn1.)
I had shut off my tablet (I thought this problem was solved) and I am getting the insufficient resources error. That it will not load until i get enough resources.
"Unable to download PDF rendering library. You will not be able to view PDF's until the library is downloaded."
I need this working for tomorrow. Please help.
Jeff
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Jeff,
You will have to either try installing the same version again, or uninstall/reinstall. If you want to try manually overwriting your current installation, send me an email and I can get you the latest installer.
Mike
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11-07-2013, 03:27 PM
(This post was last modified: 11-13-2013, 06:24 AM by jeffn1.)
Whew! I uninstalled, re-installed and successfully installed from back up (this time was good because I kept the back up file out of the MobileSheets folder).
Since I backed up pretty recently, it does not look like I lost anything. Annotations were still there.
I wonder if I should go back to not turning the tablet off. Or, whether I just have to make sure I wait a good 5 minutes after turning on the tablet before starting MobileSheets. I did rush it a little this time.
Thoughts?
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I have never encountered a problem with turning the tablet off completely, so I'm not sure what advice to give. If you find that you consistently encounter problems after a reboot, then I would say leave the tablet on. If waiting awhile after a reboot also fixes the problem, that seems reasonable. Having said that, I immediately load MobileSheets after rebooting my tablets all the time... I'm sorry you are running into this issue. Has anyone else experienced this?
Thanks,
Mike
