08-09-2024, 03:33 AM
That is very strange - if you go to "Allow an app through Windows Firewall", MobileSheets should show up in the list I believe and you should check both "Public" and "Private". Can you try temporarily disabling the mesh functionality on the router to see if that's interferring with the connection? Alternatively, connect both devices to a phone acting as a WiFi hotspot and see if that works. If it does, it would indicate that the router is the problem. If you have anti-virus software that has a built-in firewall, that can also be problematic. Also, I would recommend testing two things:
1) On Windows 10, go to the settings for your current network. One way of doing this is clicking the network icon in the taskbar at the bottom right corner in the Windows taskbar, then click on "Change connection properties", and on the dialog showing the network settings for your current network, click "Private". If "Public" is selected, it can cause packets to be blocked. On Windows 11, go to Settings->Network & internet, click "Properties" at the top right below the name of your ethernet or wifi connection, then change the network profile type to "Private network".
2) Try rebooting your router. This fixes connection problems frequently for users
Mike
1) On Windows 10, go to the settings for your current network. One way of doing this is clicking the network icon in the taskbar at the bottom right corner in the Windows taskbar, then click on "Change connection properties", and on the dialog showing the network settings for your current network, click "Private". If "Public" is selected, it can cause packets to be blocked. On Windows 11, go to Settings->Network & internet, click "Properties" at the top right below the name of your ethernet or wifi connection, then change the network profile type to "Private network".
2) Try rebooting your router. This fixes connection problems frequently for users
Mike