[frenchingermany]

this is the response to the ping. now i'll try the other proposed remedies. thanks!

C:\Users\tom>ping 192.168.178.63

Pinging 192.168.178.63 with 32 bytes of data:
Reply from 192.168.178.63: bytes=32 time=195ms TTL=64
Reply from 192.168.178.63: bytes=32 time=110ms TTL=64
Reply from 192.168.178.63: bytes=32 time=120ms TTL=64
Reply from 192.168.178.63: bytes=32 time=8ms TTL=64

Ping statistics for 192.168.178.63:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 195ms, Average = 108ms