Posts: 3
Threads: 1
Joined: May 2022
Reputation:
0
Hello,
I had hidden the radial menu a long time ago. When I now wanted to activate it again, it no longer appears.
In the settings of the toolbar for the various tools, I can uncheck "Hide radial menu", but the radial menu remains gone.
How can I show the radial menu again?
Thanks for your help
Many greetings
Jürgen
Posts: 13,281
Threads: 301
Joined: Apr 2012
Reputation:
234
Hello Jürgen,
It's incredibly unusual that you are unable to display the radial menu. Please try something for me - go into the MobileSheets folder, delete radial_menu.xml, restart MobileSheets and then try to access the radial menu. Does that fix it?
Mike
Posts: 3
Threads: 1
Joined: May 2022
Reputation:
0
09-21-2023, 02:54 PM
(This post was last modified: 09-21-2023, 03:02 PM by OnkelJue.)
Thank you very much for your reply.
In the MobileSheets folder on my iPad Pro 12.9 there is no "radial_menu.xml" file. There is only a "user_filters.xml" file there.
Any idea?
Jürgen
Posts: 13,281
Threads: 301
Joined: Apr 2012
Reputation:
234
Jürgen,
Sorry, I forgot that the .xml files are placed in the Application Support directory, which is not something that users have direct access to. You have two options:
1) Go to Settings->Other Settings->Reset Settings to Default which will reset all settings to the defaults (which also removes any custom stamps that have been added)
2) Go to Settings->Backup and Restore->Export Settings, send the .mcf file to mike@zubersoft.com, I will fix it for you, send it back, and then you use Settings->Backup and Restore->Import Settings which should resolve the issue.
Mike
