[rwstout]

Hello,

It happened to me three times, on Android, iPadOS and iOS. I can't find any logic.

1 - I create a new library.
2 - I sync from Dropbox.
3 - The app tells me it's merging files, but it doesn't download the PDF's.
3 - No error messages.
5 - When I open a PDF, I get the message that the PDF is not readable. Its size is 0 bytes, while in Dropbox the PDF is perfectly readable.
6 - The embedded mp3 and midi-files are present andI can play them inside MobileSheets.
7 - syncing the same Dropbox folder with another device went without problems.

Any ideas?

René

[Zubersoft]

I'll see if I can find a way to reproduce that. If not, the only next step I can think of is to share access to the Dropbox folder you are synchronizing to, I can try synchronizing it to my devices and see if I encounter the same problem you did.

Mike

[rwstout]

Okay, thanks.

I'll try to replicate it. If I succeed, I'll share the Dropbox folder with you.
I'll keep you informed.

[Zubersoft]

I wanted to follow up on this - I wasn't able to reproduce any issues, so it may be helpful for me to have access to your Dropbox folder so I can try synchronizing to it.

Thanks,
Mike

[rwstout]

Hi Mike,

It happened again twice. I couldn't find a system in it.
In the meanwhile we recreated the libraries.
When it happens again, I'll let you know and I'll give you access.

[Zubersoft]

Thanks, just let me know and I'll investigate it once I have access.

Mike

[rwstout]

I told Mike already, so to inform the others:

It happens after you rename the Dropbox-folder that contains the library. Mike explained that this is related to the way Dropbox organizes maps and files.
II found that syncing with the setting [Check for modified files in the folder of the cloud] might help.