Posts: 86
Threads: 29
Joined: Jan 2013
Reputation:
0
A recent attempt to upload new material to MSPro (version 3.9.3) on a tablet was blocked by an instruction to install a newer version of the Companion app on my PC (Windows 11). I have done this, but it fails to establish a connection to the tablet. Hitherto, connection has always been quick and reliable. Is there a glitch with the current Companion app?
Posts: 13,154
Threads: 298
Joined: Apr 2012
Reputation:
231
No, there's no known issue. It connects to all my devices without issue. Please try rebooting both of the devices and your router to see if that resolves the connection issue. Otherwise you might need to change the Windows firewall settings. If disabling Windows firewall lets the connection through, you can enable it again and then you'll have to make sure you allow the companion app through.
Mike
