[BillHoney]

My 2nd IPad has got in a complete knot with sync. 
macOS & iPad 1 are OK 

I've removed the app , signed out of iCloud. 
re-signed into iCloud & downloaded the app from appstore again. 

from an empty library,  I go to .../sync library
choose iCloud folder & update device. 

The pdfs & library appear to download OK & appear in the library, 
but when I go to open them I get "blah.pdf does not exist"

if I try to sync a second time, I get :
Error Encountered transferring files:
file:///private/var/mobile/Libraryt/Mobile%20Documents/ICloud~MobileSheets/Documents//blah.pdf 

Any ideas ??

Version 3.9.3. iOS 18

[Zubersoft]

Please try first creating a library backup file on the 1st iPad (Settings->Backup and Restore->Backup Library), and restore that .msb file on the 2nd iPad under Settings->Backup and Restore->Restore Library from Backup. Ensure everything loads properly, then try the sync again. I would just like to know if this gets you past the problem.

Mike

[BillHoney]

Hi Mike, 
That seems to have fixed it.  

I subsequently imported a file locally from ipad-2, and that was giving the "can't find file:///private/var/mobile..."  error. 
However I synced the other devices & then the ipad-2 device again & it seems to have gone away. 

strange behaviour. 

Thanks, Bill

[Zubersoft]

That is very strange - I'm not sure I can explain that, as you should never see a failure to load a locally imported file unless it was deleted off the device...

Mike

[BillHoney]

That is very strange - I'm not sure I can explain that, as you should never see a failure to load a locally imported file unless it was deleted off the device...

Mike

I think it was one that was imported previously & had the error  - can't say for sure. 
maybe filesystem cache ? 

When you say "locally", what do you mean? 
I'm using the default of iCloud storage for mobileSheets, which I assume is in some hidden area on my iCloud & I imported from an iCloud area too. 

Also, can you confirm that this is a different folder to the one used on iCloud when syncing? 

thanks, Bill

[Zubersoft]

I just mean off the "On my iPad" part of the storage, i.e. the device storage, not the iCloud storage. 

As for your question, yes, that is a different folder from the iCloud sync folder.

Mike