[Alan Evans]

I have a set list comprised of about 50 songs, each song being an annotated pdf.
When swiping (or using a pedal - makes no difference) to move to the next page or next pdf, a page is sometimes skipped. I'm not totally certain, but it may be happening mostly when the .pdf being skipped is a single page pdf.

This is a problem as I'm missing parts of the show!

Any ideas or suggestions please?

All help, as usual, greatly appreciated!

[Zubersoft]

What type of device are you using? I can't seem to reproduce this at the moment. Is anyone else experiencing this?

Thanks,
Mike

[Alan Evans]

What type of device are you using? I can't seem to reproduce this at the moment. Is anyone else experiencing this?

Thanks,
Mike

Mike , using an Acer Aspire Z1-621 all-in-one multi-touch screen 23” (latest version of windows). I’m pretty sure the “skipping” always happens with the same files. Would it be helpful if I sent you a copy of the database? ( I’d just need a reminder of what the correct path to the db is.)

Regards,
Alan

[Zubersoft]

If you want to send the songs (either just the files or exported as .msf) plus all the xml files and mobilesheets.db from C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState that would be great.

Thanks,
Mike

[Alan Evans]

If you want to send the songs (either just the files or exported as .msf) plus all the xml files and mobilesheets.db from C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState that would be great.

Thanks,
Mike

Just sent you the requested files via WeTransfer, Mike. Thanks muchly.

[Zubersoft]

Alan,

When you are swiping, are you releasing your finger close enough to the edge of the page that it is in the same area where a page turn would occur? I can reproduce the double page issue if I swipe and release while inside of the area normally used to tap to turn. I will fix this issue, but I wanted to see if this is also the issue you are encountering.

Obviously this wouldn't explain issues with a pedal though  If there is a specific setlist from your library I should be testing with, please let me know. 

Thanks,
Mike

[Alan Evans]

I’m afraid the issue is happening with a pedal as well, Mike.

[Zubersoft]

Is there a setlist I should test with from your library?

Mike

[Alan Evans]

yes, Big Fish. Especially 03 to following number.

[Zubersoft]

Are you using the two page display mode in landscape or single page in portrait?

EDIT:
I just saw it happen in portrait, so I'll continue testing with that.

Thanks,
Mike

[Zubersoft]

So I think what happened in my case is there was a very noticeable delay when switching between 03 and the song after. I may have tapped twice to turn (thinking the first tap didn't work) and it resulted in two page turns. Is it possible something like that is occuring for you?

[Zubersoft]

I've fixed an issue with swiping that can turn two pages at a time even if you don't release on the edges (so there were multiple ways to accidentally trigger multiple page times). I'll work on using a pedal next to see if I can reproduce any issues there.

Mike

[Zubersoft]

I still can't reproduce any issues using a pedal. I might have you check it out again after the next update.

Mike

[Alan Evans]

2 page in portrait (and boy am I glad) you’re seeing t too!