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So what are the exact steps I need to take to get the issue to occur?
Thanks,
Mike
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Hi everybody!
Sorry when I jump in here. I read the thread up to this point and I do have a very related problem.
I use Win11 and MobileSheets since a longer time without any problems during the last year or so. A few weeks ago, MobileSheets started to crash every now and then, when using the internal player. The MobileSheets window freezes for a short time, than the application crashes i.e. shuts down! I only use it for rehearsal (not really urgent) - so I monitored the problem for a while.
Today I de-/reinstalled the software to finally get rid of the annoying crashes - no effect ;-(
I removed the "delay when starting the metronome" checkbox in the metronome settings, as you suggested in another thread - no effect ;-(.
Finally I unchecked the "Use the advanced audio player" checkbox in the player settings, and now it seems to work!! (Got to test it a bit more during the next days...)
Wouldn't it be a good idea to link in an external player at this point? I for myself would love to start my copy of "transcribe" with the actual song. The looping and speed changing is a lot more advanced in that player.... Maybe some others would like to start "vlc" with a video of the song?
Ciao - Robbi
PS.: Up to this moment I hadn't even the slightest idea, that there were seperate settings in the metronome/player sub-apps. I looked for such settings in the general settings of MobileSheets....
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With the advanced audio player, it's using ASIO to handle the playback. When the "Prevent delay when starting the metronome" is turned off and the audio player is set to use the advanced audio player, MobileSheets will stop the ASIO audio and start it when needed. This process must be causing a crash on your device for some reason. This is not a problem I've seen on my devices, but I'll certainly keep an eye out for it to see if I can reproduce it reliably. Switching the advanced audio player off and not using the metronome means that ASIO will not be used and the audio playback will just go through Microsoft's audio engine. So that's why you are no longer seeing a crash.
As far as using external audio players, you can try setting up smart buttons to load files in external applications to see if that will work with your audio player. This kind of integration is not easy with a UWP application though due to the many restrictions Microsoft has in place. I'm going to be porting MobileSheets to another framework this year so that it can run as a normal desktop application, and once I do that, it will open up more options as I won't have the same limitations imposed by the OS.
Mike
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