[de-sascha]

Hello there. Since a couple of Days for me it is not more possible to sync to the cloud line onedrive with a attached mp3/mp4 file in a song. No matter how long or short the name of the file is. 
It stuck. I need to remove the song, close the app and then sync working fine. 
Is there any wrong this the App, does any one has also this issue?

Thanks for help. 
Sascha

[Zubersoft]

I haven't seen that issue, but I'll investigate it to see if I can find any way to reproduce it. I think many more users would be reporting this issue if it was widespread though.

Mike

[de-sascha]

Hi Thanks, could be you are right. I have also the windows version and here it works well. 
Thanks
Sascha

[de-sascha]

Hello all, I want to point this again. Because I dont find a solution. Deleting the App from mac and all the Files in the Library folder. And install everything new and restore a backup. Nothing helps. 
Every time I add an Audio File in a Song I cannot sync to the cloud like onedrive.

I tested also with my IPAD here is the same issue. So I excluded the macOS in this setup. 
Version 3.9.8 (2)

Any Idea?

IPadOS 18.1.1
MacOS 15.1.1 ARM M3

[Zubersoft]

I created the most simple test I could - I imported four PDFs, added audio to one, then synchronized to a OneDrive folder. The sync completed without any issues. So apparently that simple test is insufficient to reproduce what you have described. If you want to share a library backup file (.msb) with mike@zubersoft.com that is known to reproduce the issue, I'll be happy to test it out. Or if there is a simple test I can run that is guaranteed to trigger the problem, let me know.

Thanks,
Mike

[de-sascha]

Hi Thanks a lot, I send you an Mail with the Backup.