Posts: 23
Threads: 10
Joined: Nov 2015
Reputation:
0
Hi hope you can help I have all the song titles but no files I think this has happened before on a update that I missed sorry to be a pain old and forgetful have a merry Christmas to all gunner.
Posts: 13,243
Threads: 301
Joined: Apr 2012
Reputation:
234
What storage location did you have specified under Settings->Storage->Set MobileSheets Storage Location? If you didn't change it, that's fine, I just want to verify. Did you recently update your tablet's OS version? Or did you make any other changes that could explain why the files are missing?
Mike
Posts: 930
Threads: 84
Joined: Feb 2017
Reputation:
27
I suspect Mike would like to know why it isn't working (in case it indicates an underlying problem)
i.e. if possible, give Mike a chance to investigate before resorting to reloading the files
Geoff
Samsung Galaxy Tab A6
Posts: 13,243
Threads: 301
Joined: Apr 2012
Reputation:
234
If you go to Settings->Other Settings->Find Missing Files, does it show every file for every song? The last step would be to use a file manager like File Manager + (free on Google Play) to go see if the files are actually gone off the file system. If every single file is truly missing and you made no changes to the device, I can't explain how every file would suddenly be missing like that. The only time I've ever seen something like that before was when someone had their library on an SD card that was failing.
Mike
